stuff people ask us...


why should I choose to work with MadWorker?

Because we are a small business, we know what a crucial step it is to move forward with your branding & website. We aim to be a true partner throughout this process & care deeply about the success of your business – so we do everything in our power to make that happen!

do you offer payment plans?

By default, we split most projects into three payments. One payment is due to book, the second by your start date, & the third mid-project, before the Development phase begins. You can also choose to pay in full for an extra 5% discount!

what website platforms do you use?

We work most frequently on WordPress & find that in most situations, it is the strongest option available & gives you full control over your website. We also love working on Shopify & Squarespace & are happy to help recommend the best fit for your business!

what do we need to do before we begin?

After your contract is signed, we’ll send over your Client Workbook for you to begin working on. This, along with the content (both written copy & brand imagery) for each page of your website, & a Pinterest inspiration board will all be due by your start date.

do you offer printing services?

As we work with clients around the world & a fabulous print job requires proofing, paper selection, & more, we do not currently offer print services. However, we’ll format all of your necessary files for the printer of your choosing (& can recommend our favorite online printers as well!)

will you teach me how to use my new website?

Yes, absolutely!! We do our best to create a website that can be handed over to you with all the control needed moving forward. Around the time of your site launch, we will record a custom screenshare tutorial video walking through the backend of your website.

can my timeline be bumped up at all?

Typically we are booked pretty solid & are usually unable to bump up timelines. If you have a very strict upcoming deadline, feel free to reach out & see if it may work – though note that as much as we may try, we may not be able to accommodate!